Documentation
Explore the official documentation for Frictionless. Learn how to get started, build your CRM, and leverage our powerful API.
Welcome to Frictionless Documentation
Frictionless is a modern CRM and invoicing platform designed to help you get paid by clients without the bullshit. Whether you're a freelancer, agency, or small business, Frictionless streamlines your client management and payment processes.
🚀 Quick Start
Get up and running with Frictionless in minutes:
- Create your organization - Set up your business profile and basic settings
- Add your first client - Create client records with contact and billing information
- Generate invoices - Create professional invoices with line items and taxes
- Accept payments - Get paid via PayPal, Stripe, or manual payments
- Track everything - Monitor payments and client activity
Key Points:
- Organization setup takes less than 5 minutes
- No credit card required to get started


📚 Core Features
Client Management
- Centralized client database with complete contact and billing information
- Client profiles with transaction history
- Billing information including tax IDs and addresses
- Organization-based client isolation for multi-tenant security






Invoicing & Billing
- Professional invoice creation with customizable line items
- Flexible pricing with support for discounts, taxes, and shipping
- Multiple currencies for international clients
- Automated invoice numbering and tracking
- PDF Preview before sending
- Invoice status tracking (draft, pending, paid, overdue)






Payment Processing
- Multiple payment methods - PayPal, Stripe, Wise, and manual payments
- Secure payment processing with industry-standard security
- Payment reconciliation with invoices


Organization Management
- Team collaboration with role-based access control (Owner, Admin, Member)
- Basic branding with customizable header colors and text
- Business settings including tax information and billing details
- Multi-organization support for agencies managing multiple brands




🔧 Documentation Sections
Getting Started
- Introduction – Learn what Frictionless is and its key features
- Setup – Get started with Frictionless in minutes
Core Features
- Client Management – How to manage your client database
- Invoicing – Create and manage professional invoices
- Organization Settings – Configure your business profile
Advanced Features
- API Reference – Build integrations and automations (Coming Soon)
- Webhooks – Set up real-time notifications (Coming Soon)
- Customization – Brand and customize your experience (Coming Soon)
Troubleshooting
- FAQ – Common questions and answers
- Support – Get help when you need it
- Changelog – Latest updates and improvements
🎯 What Makes Frictionless Different
Simplicity First
- Clean, intuitive interface that doesn't overwhelm you with unnecessary features
- Streamlined workflows that get you from client to payment faster
- Mobile-responsive design that works on any device
Built for Modern Business
- Real-time collaboration for teams and agencies
- Secure multi-tenant architecture for data isolation
- Scalable infrastructure that grows with your business
Focus on Results
- Get paid faster with automated payment processing
- Reduce administrative overhead with smart workflows
- Professional presentation that builds client trust
🚀 Ready to Get Started?
Choose your path:
- New to Frictionless? Start with our Introduction guide
- Ready to set up? Follow our Setup instructions
- Need help? Check our FAQ or Support resources

