Frictionless

Documentation

Explore the official documentation for Frictionless. Learn how to get started, build your CRM, and leverage our powerful API.

Welcome to Frictionless Documentation

Frictionless is a modern CRM and invoicing platform designed to help you get paid by clients without the bullshit. Whether you're a freelancer, agency, or small business, Frictionless streamlines your client management and payment processes.

🚀 Quick Start

Get up and running with Frictionless in minutes:

  1. Create your organization - Set up your business profile and basic settings
  2. Add your first client - Create client records with contact and billing information
  3. Generate invoices - Create professional invoices with line items and taxes
  4. Accept payments - Get paid via PayPal, Stripe, or manual payments
  5. Track everything - Monitor payments and client activity

Key Points:

  • Organization setup takes less than 5 minutes
  • No credit card required to get started
Dashboard overview showing the main navigation and key metrics

📚 Core Features

Client Management

  • Centralized client database with complete contact and billing information
  • Client profiles with transaction history
  • Billing information including tax IDs and addresses
  • Organization-based client isolation for multi-tenant security
Client list page showing client cards with contact info and recent activity
Individual client profile page with contact details, billing info, and invoice history
Invoice list page with status indicators and payment information

Invoicing & Billing

  • Professional invoice creation with customizable line items
  • Flexible pricing with support for discounts, taxes, and shipping
  • Multiple currencies for international clients
  • Automated invoice numbering and tracking
  • PDF Preview before sending
  • Invoice status tracking (draft, pending, paid, overdue)
Invoice creation form with line items, taxes, and discount options
Generated invoice preview showing professional layout and branding
Invoice list page with status indicators and payment information

Payment Processing

  • Multiple payment methods - PayPal, Stripe, Wise, and manual payments
  • Secure payment processing with industry-standard security
  • Payment reconciliation with invoices
Payment settings page showing PayPal and Stripe configuration options

Organization Management

  • Team collaboration with role-based access control (Owner, Admin, Member)
  • Basic branding with customizable header colors and text
  • Business settings including tax information and billing details
  • Multi-organization support for agencies managing multiple brands
Organization settings page with branding options and business information
Team management page showing member roles and permissions

🔧 Documentation Sections

Getting Started

  • Introduction – Learn what Frictionless is and its key features
  • Setup – Get started with Frictionless in minutes

Core Features

Advanced Features

  • API Reference – Build integrations and automations (Coming Soon)
  • Webhooks – Set up real-time notifications (Coming Soon)
  • Customization – Brand and customize your experience (Coming Soon)

Troubleshooting

  • FAQ – Common questions and answers
  • Support – Get help when you need it
  • Changelog – Latest updates and improvements

🎯 What Makes Frictionless Different

Simplicity First

  • Clean, intuitive interface that doesn't overwhelm you with unnecessary features
  • Streamlined workflows that get you from client to payment faster
  • Mobile-responsive design that works on any device

Built for Modern Business

  • Real-time collaboration for teams and agencies
  • Secure multi-tenant architecture for data isolation
  • Scalable infrastructure that grows with your business

Focus on Results

  • Get paid faster with automated payment processing
  • Reduce administrative overhead with smart workflows
  • Professional presentation that builds client trust

🚀 Ready to Get Started?

Choose your path:

  • New to Frictionless? Start with our Introduction guide
  • Ready to set up? Follow our Setup instructions
  • Need help? Check our FAQ or Support resources
Onboarding flow showing the step-by-step setup process